Privacy Policy

Last updated: May 23, 2025

1. Introduction

1.1 Justice Innovations Inc. (dba Justice Laboratory Software) and its affiliated company Kore Advantage Ltd (t/a Chromperfect Europe) (“we”, “our”, “us”) take your privacy seriously. We are committed to protecting and respecting any personal information you share with us.

1.2 This Privacy Policy outlines what information we collect, how we use it, how we share it, your legal rights, and how to contact us.

1.3 We only send marketing communications if you have purchased or enquired about a product or service. You may opt out at any time. We never sell your personal data and will only share it with selected partners necessary for delivering the products or services you’ve requested. We will ask for your explicit consent before sending marketing from other group companies or third parties.

1.4 We may update this policy periodically. Please check this page for updates. If material changes are made, we will notify you.

2. Who We Are

2.1 This policy applies to Justice Innovations Inc. (USA/global markets) and Kore Advantage Ltd (Europe/Scandinavia), collectively referred to as our Group. We are the “data controller” responsible for your personal information.

2.2 References to “we”, “our” or “us” apply to both Justice Laboratory Software and Chromperfect Europe.

3. What Information We Collect

We may collect the following types of personal information:

a) Information you provide directly:

• Name and title

• Address

• Phone number(s)

• Email address(es)

• Product serial numbers and system configurations

• Computer and lab instrument specifications

• Inquiry details

• Public social media profile information (if voluntarily shared)

b) Information collected automatically:

• Browser and operating system details

• Referral websites

• Pages visited

• Date/time of visit

• IP address

We may also use cookies (see Section 10.2).

c) Information from third parties:
We may receive personal information from third-party providers to support services or identify technical issues.

4. How We Use Your Information

4.1 With Your Consent:

• To share your data with third parties for marketing (with your permission)

• To conduct surveys or market research

4.2 To Fulfil a Contract:

• Process purchases and inquiries

• Deliver software, technical support, or warranty services

4.3 To Comply with Legal Obligations:

• Assist government or law enforcement agencies

• Meet regulatory requirements (e.g. anti-money laundering)

4.4 Our Legitimate Interests:

• Respond to your inquiries

• Send marketing related to products you’ve used/enquired about

• Notify you of important updates or technical issues

• Improve our services and marketing

• Manage system reliability, security, and support

• Perform administrative tasks

• Pursue or defend legal claims

5. Who We Share Information With

5.1 Group Companies:
Your data may be shared within our group only for relevant purposes and only if you’ve given marketing consent.

5.2 Trusted Third Parties:
This includes:

• Hosting/cloud service providers

• Local resellers and distributors

• Installation and IT service providers

• Administrative or marketing partners

All partners are contractually obligated to protect your data.

5.3 Technical Support Partners:
In cases where specialist assistance is required, we may share technical data to resolve support requests.

5.4 Legal or Business Transfers:
We may disclose your data during a merger, acquisition, restructuring, or legal investigation.

6. Data Retention

6.1 We retain personal information only as long as necessary for the purposes outlined.

6.2 Unless stated otherwise, we retain information for up to 7 years after your last interaction with us.

6.3 Exceptions:

• Marketing data is kept until you opt out

• Legal or regulatory reasons require longer retention

• Active or potential legal claims exist

• You exercise your right to erasure, unless legal exceptions apply

7. Marketing Communications

7.1 You may receive marketing from us if you've purchased or enquired about a product.

7.2 You can opt out any time via email, SMS, or by clicking the unsubscribe link.

7.3 We may show you relevant ads on third-party platforms using your data for targeting.

7.4 If you’ve consented, we may share your data with group companies or third parties. A link to these is provided when we request consent. You can withdraw consent at any time.

7.5 We may occasionally ask you to update your marketing preferences.

8. Credit Checks

We may run credit checks if required before providing a service. You’ll be informed beforehand.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your data

• Correction: Update inaccurate or outdated data

• Withdraw Consent: Stop us from using your data where consent is the legal basis

• Object: Stop use where we rely on legitimate interest

• Erasure: Ask us to delete your data

• Restrict Use: Limit how we process your data in certain situations

• Portability: Request a machine-readable copy of your data

To exercise these rights, contact us using Section 12 below. We aim to respond within 30 days.

10. Cookies, Security & External Links

10.1 Security:
We use appropriate technical and organizational security measures. No internet transmission is fully secure; transmission is at your own risk.

10.2 Cookies:
Our website uses cookies for technical functionality and user analytics. You may disable cookies in your browser, but this may limit site features.

10.3 External Links:
Our site may link to third-party websites. We are not responsible for their privacy practices.

10.4 Social Plugins:
Social media buttons (e.g. Facebook, Twitter) are disabled by default. Once activated, they may collect data as outlined in the respective platform’s privacy policy.

11. Updates to This Policy

We may update this policy periodically. Material changes will be communicated by email.

12. Contact Us

USA – Justice Laboratory Software
23 Church Street
Denville, New Jersey, 07834
Tel: +1 973 586-8551

EUROPE – Chromperfect Europe
Kore Advantage Ltd
25–27 Low Road
Auchtermuchty, Fife, KY14 7BB
United Kingdom
Tel: +44 1337 326933

Email: sales@chromperfect.com