Learn how to fix the Chromperfect GetAcqServer Error that appears when starting data acquisition. Step-by-step instructions for restarting the CPAcqService in Windows.

The “Awaiting Download” message in Chromperfect is not an error. It simply means the instrument is waiting for the user to provide essential information like a method file and filename. This video explains why the message appears, how to resolve it, and how Chromperfect remembers the settings for future runs.